Select the Start forwarding option, and enter the email address you want your mail to be forwarded to.Click the Gear icon in the top right corner.Log in to your Exchange Online account at.To set up email forwarding in Office 365 Outlook: Office 365 Outlook use also provides centralized settings for mail filtering and a centralized contacts list, both of which are available from every mail program that is fully Office 365-compliant. Why forwarding isn’t recommended for current employeesįull use of Office 365 Outlook offers integration between your calendar and email, allowing you to easily accept and send meeting invitations. A copy of the message will also be saved in the shared mailbox for any of the members to action.If you want to forward your Office 365 email to a different account, you can do so using the following instructions , but should also review the information provided below.
Step 3 : Save ChangesĪll new emails that come into the shared mailbox will now be forwarded to everyone in the distribution list. Update mail flow settings of the shared mailbox enable forwarding and select the distribution list email. Step 2: Modify the shared mailbox to forward messages to the distribution group email address. Step 1 : Create the distribution group and add members O365 distribution list with email address add members to distribution list.
In order to forward the shared email to more than 1 user, create a distribution list and use the email address of the distribution list as the forward for the shared mailbox. How to forward to more than 1 user – create a distribution list 1 email address can receive the shared mailbox message via a forward. There is only 1 user that is allowed to to get notified of the message via a forward email address. Instead they have to see the message count or check the inbox to discover new messages. In a shared mailbox users of the mailbox are not notified when a message comes in. How Users are notified of messages in shared mailbox This is the major disadvantage of using a shared mailbox vs a license mailbox. The caveat is in creating a new message, the user has to log into outlook on the web to create a new message. Here they can respond to an email or forward it like any other email. Users who are members of the shared mailbox will have an additional mailbox appear in their outlook (or other mail client). Other advantages are that multiple users can access the inbox and the mailbox size is 50GB. Office 365 Shared Mailboxes are great for generic company emails such as : or The biggest advantage of using this mailbox is that it’s Free! $$$ – no license required.
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